Year: 2024 | Month: October | Volume: 11 | Issue: 10 | Pages: 126-144
DOI: https://doi.org/10.52403/ijrr.20241013
Navigating the AI/ML-Driven Future of HRM: Balancing Technological Innovation with Human Collaboration
Sunil Basnet
Chief Human Resource Officer (iCHRO), Virtuosway, Kathmandu, Nepal
ABSTRACT
In the age of rapid technological advancement, the integration of Artificial Intelligence (AI) and Machine Learning (ML) into Human Resource Management (HRM) practices is reshaping the landscape of modern workplaces. This article explores the multifaceted dynamics of this integration, exploring how AI/ML technologies are revolutionizing HRM while emphasizing the critical importance of human collaboration in this evolving paradigm. Through an in-depth analysis of current trends, challenges, and opportunities, this paper elucidates the myriad benefits that AI/ML offer to HRM, ranging from enhanced decision-making to streamlined processes. However, it also underscores the indispensable role of human expertise, empathy, and ethical considerations in harnessing the full potential of AI/ML in HRM. Drawing upon a rich body of existing literature and insightful case studies, this article provides nuanced insights into the future trajectory of HRM, advocating for a balanced approach where AI/ML seamlessly integrates with human capabilities to foster a collaborative environment. Ultimately, this exploration serves as a guiding beacon for organizations navigating the AI/ML-driven future of HRM, emphasizing the imperative of aligning technological innovation with human-centric values to achieve organizational success and employee well-being in the digital age.
Keywords: AI, ML, Human Resource Management, Collaboration, Technology, Future of Work
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