Year: 2024 | Month: November | Volume: 11 | Issue: 11 | Pages: 33-44
DOI: https://doi.org/10.52403/ijrr.20241105
Enhancing Sales Volume to Optimized Retail Marketing Strategy: Case Study on MSMEs Retail in Bantul, Yogyakarta
Gesty Ernestivita1, Nadia2
1,2Economic and Business Faculty, Janabadra University, Yogyakarta, Indonesia
Corresponding Author: Gesty Ernestivita
ABSTRACT
The retail industry in Indonesia has experienced significant growth, particularly with the increasing presence of modern retail chains that challenge the sustainability of local Micro, Small, and Medium Enterprises (MSMEs). MSMEs in the retail sector, especially in regions like Bantul, Indonesia, face mounting competition from these larger and better-funded players. This study investigates how MSMEs can enhance their sales volume by adopting more effective retail marketing strategies. Grounded in marketing theory, specifically the principles of modern merchandising, category management, pricing, promotion, and supplier relationship management, this research aims to determine the strategies that are most impactful for MSME retailers in a competitive market. Using a qualitative case study methodology, data were collected from interviews with MSME owners, direct observations, and sales data analysis of selected retailers in Bantul. The findings reveal that MSMEs implementing modern marketing techniques, such as improved merchandising displays, competitive pricing strategies, and strategic supplier negotiations, were able to increase their sales volumes despite facing strong competition from established retail chains. Furthermore, businesses that incorporated digital tools for promotions and customer engagement saw a noticeable improvement in customer loyalty and sales growth. In the discussion, the study emphasizes that while the adoption of modern retail strategies is critical, MSMEs still face challenges such as limited financial and technological resources, which hinder their ability to fully compete with larger retailers. Nonetheless, the findings demonstrate that targeted marketing strategies, particularly in supplier relationships and pricing techniques, offer MSMEs a sustainable path to growth. The study concludes that for MSMEs to thrive in the competitive retail environment, they must adopt a hybrid approach that combines traditional retail techniques with modern marketing innovations. Future research should focus on the role of digital transformation in further enhancing the competitiveness of MSMEs in the retail sector.
Keywords: Sales Volume, Retail Marketing, MSMEs
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