Year: 2024 | Month: March | Volume: 11 | Issue: 3 | Pages: 105-113
DOI: https://doi.org/10.52403/ijrr.20240314
Organizational Commitment on Employee Performance: The Mediating Role of Organizational Citizenship Behavior in Papua Province
Pamfilia Ferdinanda Montayop1, Yohanes Rante2, Westim Ratang3, Jack H. Syauta4
1,2,3,4Department of Management, Universitas Cenderawasih, Indonesia
Corresponding Author: Pamfilia Ferdinanda Montayop
ABSTRACT
This study aimed to analyze the direct effect and indirect effect of organizational commitment on employee performance through organizational citizenship behavior in Boven Digoel Regency, Papua Province, Indonesia. The study utilized a sample of 142 employees selected through a consideration technique from ten regional apparatus organizations in Boven Digoel Regency, out of a total of 185 employees. Path analysis, facilitated by SmartPLS version 3.00, was employed for data analysis. The analysis yielded several noteworthy findings. First, organizational commitment was observed to lack a direct impact on employee performance. However, it exhibited a significant influence on the manifestation of organizational citizenship behavior. Second, organizational citizenship behavior demonstrated a substantial positive effect on employee performance. Lastly, organizational citizenship behavior was identified as a mediator in the relationship between organizational commitment and employee performance.
Keywords: Organizational Commitment, Organizational Citizenship Behavior, Employee Performance
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