Year: 2024 | Month: May | Volume: 11 | Issue: 5 | Pages: 7-19
DOI: https://doi.org/10.52403/ijrr.20240502
Assessment of Clinical Pharmacy Service Standards Implementation at Bhayangkara Hospital Level III in Kendari
Sartia Rahman1, Asriati2, Asnia Zainuddin3
1,3Postgraduate Public Health Department, Halu Oleo University, Kendari, Indonesia
2Medicine Department, Medicine Faculty of Halu Oleo University, Kendari, Indonesia
Corresponding Author: Asriati
ABSTRACT
One crucial component influencing the successful implementation of healthcare efforts in hospitals is the pharmaceutical system. Pharmaceutical services play a pivotal role in supporting quality healthcare, as outlined in Permenkes Number 72 of 2016, which delineates Pharmaceutical Service Standards in Hospitals. However, preliminary survey results conducted by the author indicate suboptimal implementation of these standards in 2021. Consequently, the researchers embarked on a study aimed at analyzing the implementation of pharmaceutical service standards at the Pharmacy Installation of Bhayangkara TK III Kendari Hospital. This research is scheduled to be conducted in January - February 2024. This study employed an exploratory qualitative method involving 9 informants at the pharmaceutical installation of Bhayangkara Hospital TK III Kendari. Data collection was conducted using interview guidelines, followed by transcription, introduction to interviews, coding, analysis, interpretation, and data mapping into a matrix. The implementation of health minister regulation Number 72 of 2016 regarding clinical pharmaceutical service standards at the Pharmacy Installation of Bhayangkara TK III Kendari Hospital can be summarized as follows: assessment and prescription services were carried out effectively, tracing the history of drug use was partially implemented well, drug reconciliation was partially implemented, drug information services (PIO) were partially implemented well, but some items such as counseling, visitation, monitoring drug therapy (PTO), monitoring drug side effects (MESO), evaluating drug use (EPO), dispensing sterile preparations, and monitoring drug levels in the blood (PKOD) were not implemented optimally. Overall, the implementation of pharmaceutical service standards according to health minister regulation Number 72 of 2016 at the pharmaceutical installation of Bhayangkara Hospital TK III Kendari has not been optimal.
Keywords: Pharmaceutical service standards, Health minister regulation, Pharmacist, Hospital
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