Year: 2025 | Month: November | Volume: 12 | Issue: 11 | Pages: 538-544
DOI: https://doi.org/10.52403/ijrr.20251155
Effectiveness of the Performance of Ribang Bersinar Waste Bank Service in Ribang Village
Muhammad Ramadani1, Leila Ariyani Sofia2, Andy Mizwar3, Akhmad Rizali4
1Natural Resources and Environmental Management Study Program, Lambung Mangkurat University
2Fisheries Socio-Economics Study Program, Lambung Mangkurat University
3Environmental Engineering Study Program, Lambung Mangkurat University
4Agroecotechnology Study Program, Lambung Mangkurat University, Indonesia.
Corresponding Author: Muhammad Ramadani
ABSTRACT
Ineffective waste management is one of the urgent environmental challenges in various regions. An increase in the volume of waste managed at the waste bank usually occurs in line with an increase in the number of active customers and a more routine weighing frequency. This study aims to analyze the effectiveness of the Ribang Bersinar waste bank in waste management in Ribang Village, Muara Uya District. Waste Bank effectiveness analysis using Waste Reduction Analysis. The sample used Purposive Sampling. The sample of Waste Bank Customers consists of Domestic Waste (DW) and Municipal Solid Waste (MSW) 10 each. The results showed that the waste effectiveness level reached 54.74%, which reflects the significant contribution of waste banks in reducing the volume of waste that has the potential to be disposed of into the environment. Waste Bank customers are very satisfied with the performance of Waste Bank services where the Customer Satisfaction Index (CSI) value of Bank Sampah Ribang Bersinar 81.457 is classified as the "Very Good" Category. This shows that for waste bank customers, the waste bank is able to be a forum that helps customers in terms of waste management.
Keywords: Waste Bank, Ribang Village, Waste reduction effectiveness, Customer satisfaction
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