Year: 2025 | Month: July | Volume: 12 | Issue: 7 | Pages: 309-320
DOI: https://doi.org/10.52403/ijrr.20250733
Critical Success Factor of Risk Management in Public Sector Organizations (Case Study at the Ministry of Health of the Republic of Indonesia)
Adhitya Andy Widyatmono1, Siti Jahroh2, Widodo Ramadyanto3
1,2,3Management and Business, School of Business, IPB University, Bogor, Indonesia
Corresponding Author: Adhitya Andy Widyatmono
ABSTRACT
Public sector organizations, especially the Ministry of Health of the Republic of Indonesia, face various risks that can affect the achievement of organizational goals and performance. The implementation of effective risk management is very important to anticipate and handle the risks in a systematic and integrated manner. The Minister of Health Regulation Number 25 of 2019 became the formal basis for the implementation of risk management within the Ministry of Health when this research was conducted. This study aims to identify the key success factors (Critical Success Factors (CSF)) in the implementation of risk management at the Ministry of Health and evaluate the effectiveness of risk management implementation in terms of organizational performance achievement.
This research used a qualitative approach with Strauss & Corbin's Grounded Theory method to developed theories from field data and analyzed using the Miles & Huberman method. Data were collected through in-depth interviews, observation, and documentation, and analyzed iteratively using open coding, axial coding, and selective coding techniques.
The research identified six critical success factors in the successful implementation of risk management in the Ministry of Health. The leader commitment and policies are CSFs with high influence on the effectiveness of risk management implementation. Risk knowledge and risk culture have a moderate influence. The critical success factors with low influence are organizational structure and monitoring and evaluation.
The structured and sustainable implementation of risk management at the Ministry of Health can improve the organization's ability to anticipate and manage risks, thereby supporting the achievement of strategic goals and performance improvement. The Grounded Theory approach and Miles & Huberman qualitative analysis provide a comprehensive understanding of the dynamics and factors that influence the implementation of risk management in the public sector.
Keywords: Critical Success Factor, Grounded Theory, Public Sector Organizations, Risk Management
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