Year: 2026 | Month: June | Volume: 13 | Issue: 6 | Pages: 265-272
DOI: https://doi.org/10.52403/ijrr.20260627
Relation Between Emotional Intelligence and Burnout in Organizations
Hannah Shankar Mugalkhod
Student, Department of Psychology, Kristu Jayanti College (Deemed to be University), Bengaluru, Karnataka, India.
ABSTRACT
In contemporary workplaces, burnout is becoming a significant psychological issue, which impacts employees emotionally, in their efficiency, and the overall organizational performance. Emotional Intelligence (EI), which can be described as the ability to easily sense, comprehend, and manage emotions, has been found to be a significant personal resource which can enable people to manage work stress (Salovey & Mayer, 1990). This research was intended to investigate the correlation of Emotional Intelligence with Burnout within the group of working professionals, specifically whether increased levels of Emotional Intelligence correlate with a decrease in burnout (Lee & Ok, 2012). The study was conducted on a quantitative correlational research design. Data were collected using the Brief Emotional Intelligence Scale-10 (BEIS-10; Davies et al., 2010) and the Burnout Assessment Tool (BAT; Schaufeli et al., 2020), measuring burnout dimensions such as exhaustion, mental distance, cognitive impairment, and emotional impairment. Descriptive statistics and Pearson Product-Moment Correlation were used to test the hypotheses. Results showed a significant negative correlation between Burnout and Emotional Intelligence, with employees higher in EI reporting lesser emotional exhaustion and fewer cognitive and emotional impairments. The findings indicate that Emotional Intelligence is a protective psychological resource that minimizes the chances of burnout and highlights the importance of encouraging EI in organizational environments.
Keywords: emotional intelligence, burnout, emotional exhaustion, working professionals, occupational stress
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