Research Paper
Year: 2020 | Month: March | Volume: 7 | Issue: 3 | Pages: 182-191
Factors Affecting the Ship Crews Performances on Fleet of PT Pelindo I
Ahmad Yamani, Isfenti Sadalia, Sukaria Sinulingga
Master of Management Study Program, Postgraduate School of University of Sumatera Utara
Corresponding Author: Ahmad Yamani
ABSTRACT
Facing an increasingly fierce competition situation after the application of Law/UU No.17 of 2008, PT Pelindo I has carried out a business and cultural transformation. The current competitive challenges faced by PT Pelindo I are not only domestic competitors (private and state company), but also competition with neighboring ports such as Malaysia and Singapore with all their advantages in the digital era (industry 4.0). Pelindo I develops organizational competence, in order to achieve service efficiency in all lines and strengthen infrastructure and services. Training is needed in creating reliable crew members in accordance with their respective competencies and expertise. This study aims to find out what factors have the most significant influence on the low performance of ship crews in PT Pelindo I through testing the competency variables, leadership style, employee compensation, and work environment on 111 crew members as a sample. The results show that competence, leadership style, employee compensation and work environment together or partially have a significant effect on the performance of the crew. Competence has a positive effect on performance, but in this study there is no significant effect on the performance of PT Pelindo I, because the crew have fulfilled the technical (intellectual) competency requirements in accordance with applicable regulations, the emotional and social competency of the crew is also considered to be quite good.
Keywords: Ship Crew, Competence, Leadership Style, Compensation, Work Environment
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