Research Paper
Year: 2020 | Month: September | Volume: 7 | Issue: 9 | Pages: 171-181
The Effect of Leadership Style and Communication on Employee Performance through Job Satisfaction as a Mediation Variable at PT. Trans Sumatra Agung in Medan
Harris Kristanto, Yusuf Ronny Edward
Universitas Prima Indonesia, Indonesia
Corresponding Author: Harris Kristanto
ABSTRACT
The automotive world industry is an important instrument in the modern economic system. Where the automotive industry also has a vision and mission that its achievement can be accelerated if supported by good human resources. This study aims to determine effect of leadership style and communication on employee performance through job satisfaction as a mediation variable at PT. Trans Sumatra Agung in Medan. The study was conducted on 128 employees of the Back Office Division of PT. Trans Sumatra Agung in Medan using simple random sampling technique and slovin technique with a leeway percentage of 5% and the result is 97 respondents. The data collection techniques used were primary data in the form of questionnaires and secondary data obtained through documentation studies. Data analysis techniques used quantitative data processed by SPSS version 25, namely the t test and the coefficient of determination (R2). The results obtained in this study indicate, 1)there is a significant effect between leadership style, communication, job satisfaction and employee performance, 2)there is an effect but not significant between communication and employee performance, 3)job satisfaction cannot effect leadership style on employee performance, 4)job satisfaction can effect communication on employee performance. The ability of leadership style, communication and job satisfaction in explaining employee performance at PT. Trans Sumatra Agung in Medan amounted to 53.5%, while the remaining 46.5% was explained by other variables not included in this research model.
Keywords: Leadership Style, Communication, Job Satisfaction, Employee Performance
[PDF Full Text]