Research Paper
Year: 2021 | Month: February | Volume: 8 | Issue: 2 | Pages: 163-168
DOI: https://doi.org/10.52403/ijrr.20210224
Analysis of the Effect of Information Technology Utilization and Work Culture on Employee Performance with Employee Competency as Intervening Variables at PT Pegadaian (Persero) Kanwil I Medan
Febri Sari Siahaan1, Rahim Matondang2, Iskandar Rini2
1,2Master of Management Study Program on Postgraduate School of University of Sumatera Utara
Corresponding Author: Febri Sari Siahaan
ABSTRACT
Human resources are one of the key factors in facing the development of digital technology. The objective of this research is to discover The Effect of Information Technology and Work Culture on The Employee Performance with Competency as Intervening Variable in PT. Pegadaian (PERSERO) Regional Office I Medan. The research method used is descriptive analysis with quantitative approach to all employees at PT. Pegadaian (Persero) Regional Office I Medan, as much as 91 respondents. Path analysis is used as the analysis technique with the SPSS program. The result found that Information Technology positively affect Performance; Information Technology has positive influence on Competency; Work Culture has positive effect on Performance; Work Culture positively affect Competency; and Competency has positive effect on Performance. Based on the direct and indirect calculation of Work Culture and Information Technology on Competency, it leads to a lower indirect effect of Work Culture and Information Technology on Performance, which means that Competency as intervening variable is unable to influence Work Culture and Information Technology on Performance. Competency is the variable that has the most dominant impact on Performance with a coefficient value of 0.353.
Keywords: Information Technology, Work Culture, Performance, Competency, PT.Pegadaian.
[PDF Full Text]